Digital Experience & Optimisation Executive

Digital Experience & Optimisation Executive (up to £31,000)

Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events.

We’re the destination for people looking to get more from the things they love. We’re here to inspire, fuel, encourage and educate.

Whether it’s the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation – we help bring our audiences joy!

Immediate Live is the UK’s leading consumer events company. From gardening to dance, food and contemporary art, Immediate Live creates events and experiences that connect and inspire highly engaged communities both digitally and live. Premium, passion-led events run across the UK and Ireland, attracting over 650,000 visitors annually.

About the role

As aDigital Experience & Optimisation Executiveyou will be a versatile all-rounder with a passion for websites, CRO and UX. You will partner closely with the Digital Experience & Data Strategy Lead to execute tests, audits and updates that drive improvements across our web and digital channels. Ideal candidates will have a minimum 1 year hands-on experience, strong analytical instincts and a solid grounding in UX principles and frontend basics.

You’ll love this role if;

You’re driven by data, user-centre‑d design and continuous optimisation and have 1-year hands-on experience, strong analytical instincts, a solid grounding in UX principles and an understanding of basic front-end coding..

As a Digital Experience & Optimisation Executive you will;

• Use analytics tools (Google Analytics, Hotjar, etc.) to audit and monitor user flows, heatmaps and key engagement metrics; identifying CRO opportunities
• Apply usability and accessibility best practices to evaluate digital ; surface pain points and propose enhancements.
• Create basic wireframes (e.g. in Figma) to illustrate proposed UX changes and test variations predominantly for web.
• Build, launch and track experiments in Optimizely, following a structured testing process from hypothesis to analysis.
• Basic front-end coding (HTML, CSS, Javascript) knowledge is required here.
• Present findings and recommendations clearly to stakeholders; work cross functionally with Content, Marketing, Data and Development teams.
• Provide additional marketing support to the central marketing team where required.

• 1 year in digital marketing, UX, web development or related roles.
• Hands on experience with WordPress or similar CMS. Familiarity with Google Analytics, Hotjar or similar.
• Practical experience with Optimizely or other web and/or email experimentation platforms.
• Good understanding of UX principles, wireframing tools and accessibility standards.
• Familiarity with HTML, CSS and/or JavaScript at a basic level.
• Strong attention to data and detail; able to derive insights and translate them into actionable tasks.
• Excellent verbal and written skills; able to explain technical concepts to non-technical audiences.
• Collaborative attitude, proactive approach and eagerness to learn in a fast-paced environment.

• A relaxed working environment with regular socials including a summer festival
• Supportive well-being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions
• 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year’s which are in addition to your annual entitlement
• Tailored training and development through both our inhouse learning platform and LinkedIn Learning
• A progressive and transparent culture focused on your development  
• Flexible / hybrid working plus early finish Fridays
• Cycle to work scheme
• Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy
• Competitive pension plans and Life Assurance
• A newly renovated modern office with lots of collaborative spaces

At Immediate, we pride ourselves on our open, inclusive, collaborative, and dynamic culture that empowers our people to thrive and give their best. We care deeply about our people, our local communities and the impact we have on the environment. Our active Diversity & Inclusion network, comprehensive well-being programs, and clear sustainability strategies reflect this commitment.

People are at the heart of our business and creating a diverse and inclusive working environment is important to us. Immediate is an equal opportunities employer. We’ll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We’re also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities.

Immediate is a place you can grow, be supported, and make a difference.